Job Description

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:
Job Title: E-commerce Fulfillment Associate

Department: E-commerce

Pay Type: Hourly

Revision Date: 6/2025

• The E-commerce Fulfillment Associate prepares orders for online customers by accurately selecting ordered items via an automated selection system and manual item selection.
• Responsible for selecting “the best of the best” products for our online customers. 

Reporting Relationships:

• Accountable and Reports to: Director E-commerce Fulfillment center, E-commerce Manager, E-commerce fulfillment Operations Managers.

Direct Reports: None

Primary Responsibilities:

• Accurately selects groceries ordered via automated system.
• Ensures equipment is operated in a safe manner.
• Accurately selects ordered items via manual shopping in a timely manner.
• Selects highest quality produce, meat and other fresh products.
• Selects, scans, and bags items from all temperature zones.
• Organizes, stacks, and stages orders for store delivery.
• Loads orders into trucks and securely for store delivery.
• Adheres to company policies and facility guidelines.
• Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

• Counts, merges and consolidates inventory.
• Stocks and re-packs inventory as directed.
• Sorts and organizes equipment.
• Cleans equipment and environment as directed.
• Performs other job-related duties and special projects as required.

Education and Experience:

• High School diploma or equivalent preferred.

Physical Requirements:

• Visual requirements include ability to see detail at near range with or without correction.
• Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, 10 pounds of force constantly, and 10 pounds of force continually to move objects.
• Must be physically able to work intermittently in temperatures below 32 degrees F.
• Must be able to perform the following physical activities: stooping, kneeling, reaching, pushing, pulling, handling, grasping, feeling, talking, hearing and repetitive motions.

Knowledge, Skills, Abilities and Worker Characteristics:

• Commitment to the Hy-Vee mission and a willingness to promote the values of the company
• Strong interpersonal skills: ability to relate to and interact with people in a friendly, professional manner
• Ability to identify problems and execute solutions.
• Must be able to perform addition, and subtraction involving whole numbers
• Well organized, able to multi-task, and work in a fast-paced environment.
• Ability to work independently and complete daily workload with limited supervision.
• Must have the ability to follow instructions for completing routine and repetitive tasks

Working Conditions:

• The duties of this position are performed in a warehouse setting.
• There is continuous exposure to dust, noise, temperature extremes, equipment movement hazards and electrical shock.
• There is constant pressure to meet deadlines.
• This is a fast-paced work environment.

Equipment Used to Perform Job:

Order fulfillment applications and interfaces. Pallet jack, box cutter, trash compactor, intercom, cardboard compactor.

Important Notice:

The job duties, elements, responsibilities, skills, functions, experience, educational factors, requirements, and conditions listed in this job description are representative only and not exhaustive of the tasks that the employee may be required to perform. Hy-Vee, reserves the right to revise the job description at any time to require employees to perform other tasks as circumstances or conditions of business, competitive considerations, or the work environment change.

Are you ready to smile, apply today.

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