Job Description

OUTLINE for Entry-Level Administrative Assistant:

Assist the Residential Division with various administrative tasks including new shipment registration and documents, data entry, and file system management. Responsible for ensuring each customer is highly satisfied with their moving experience.

QUALIFICATIONS for Entry-Level Administrative Assistant:

• High school diploma or equivalent is required; college preferred
• Exemplary customer service and communication skills (verbal and written) alongside an enthusiastic attitude are a necessity
• Must be detail-oriented
• Proven problem/solution identification and analytical decision-making skills will be helpful
• Ability to multi-task and work in a fast-paced, autonomous environment with consistently high-quality results is necessary
• Must successfully pass a criminal background investigation and pre-employment drug test

DUTIES AND RESPONSIBILITIES for Admin Assistant:

• Responsible for maintaining communication throughout the move process with Department of State, customer, dispatch, various vendors, and accounting department.
• Schedule the survey, pack, load, and delivery services.
• Prepare the origin and destination paperwork to facilitate packing, loading, and delivery services for all accounts in compliance with each agency’s standards.
• Update all necessary information in Able’s computer & tracking system.
• Responsible for reviewing final rates for each shipment and confirming approvals.
• Perform general office duties such as typing, operating office machines, etc.
• Be accountable; take responsibility for any problem and resolving it to the customer’s satisfaction.
• Maintain filing systems and accurate records for each shipment.

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