Floor Manager Job at The Russian Tea Room, New York, NY

ajVGVkV0RGFlMElicktURk50M3h5N2JQUkE9PQ==
  • The Russian Tea Room
  • New York, NY

Job Description

The Floor Manager will play a key role in ensuring seamless service delivery and exceptional guest experiences. This individual will oversee front-of-house operations, including staff supervision, customer interactions, and floor management, to uphold the restaurant's reputation for excellence.

Key Duties and Responsibilities:

  • Supervise, train and coordinate front-of-house staff, including servers, hosts, and bartenders, to ensure smooth service operations during peak hours and deliver exceptional hospitality
  • Monitor dining room activity, including table turnover, wait times, and guest satisfaction, and take proactive measures to address any issues or concerns.
  • Oversees the completion and submission of daily time sheets and tip records.
  • Assist with reservations management, seating arrangements, and special requests to accommodate guest preferences and maximize revenue opportunities.
  • Collaborate with the kitchen team and other department heads to ensure seamless communication and coordination between front and back-of-house operations.
  • Assist with inventory management, including stock replenishment to maintain adequate supplies and minimize waste.
  • Manages employees with integrity and knowledge that promote and maintain the standards of the restaurant
  • Participates in department meetings by communicating a clear and consistent message regarding the restaurant’s goals to produce desired results.
  • Ensure compliance with company policies and procedures, including health, safety, and sanitation standards, to maintain a clean and safe environment for guests and staff.

Qualified floor managers must be energetic, enthusiastic, and have a great attitude, as well as:

  • Have at least 3 years of experience in a similar capacity
  • Have strong communication and leaderships skills skills
  • Must have current TIPS certification
  • Thrive in a fast paced environment, and be able to problem solve under pressure
  • Must have full-time availability (Brunch, Nights, and Weekend availability)
  • Stand and walk for an entire shift, including moving safely through all areas of the restaurant
  • Be able to move, pull, carry or lift at least 50 lbs
  • Have previous wine + food knowledge
  • Clean-shaven and well-groomed appearance required

Job Tags

Full time, Shift work, Night shift, Weekend work,

Similar Jobs

CMC Hotels

Housekeepers-Guest Room Attendants-Hyatt House Job at CMC Hotels

Are you looking for a Company you can "GROW" with, Look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of...

Perdue Farms

Food Grade Oil Technician Job at Perdue Farms

 ...That's Perdue. Summary Perdue AgriBusiness has openings for our Food Grade Oil Technician position in Salisbury, MD . This position will be responsible for operating oil refinery production equipment meeting the quality and productivity requirements that... 

Health Plans, Inc.

Case Manager RN (Remote) Job at Health Plans, Inc.

 ...Case Manager RN at HPI Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, HPI is the place for you. Join a team... 

IMS

Public Relations Associate - Entry Level Job at IMS

 ...We're looking for a Public Relations Associate to join our dynamic team and help drive community engagement , media outreach , and social impact campaigns . Whether you're just starting your career or looking to grow your skills, this is your chance to work on... 

The Moran Group

Digital Media Strategist Job at The Moran Group

 ...Job Summary: The Digital Media Strategist is a crucial position that requires an individual to work well within a team and be prepared for a fast-paced and detail-oriented environment. This individual is expected to show resourcefulness, exhibit accountability, work...