Job Description

LaSalle Network is working with a local school to help them with IT Support for a 10 week project in Dallas, TX. We are looking for an enthusiastic and detail-oriented IT Support Technician to join our team. In this entry-level role, you will be responsible for imaging, updating, and maintaining computers and other IT systems to ensure optimal performance for end-users. You will be a key player in supporting our IT infrastructure by assisting with software installations, system updates, and troubleshooting technical issues.

IT Support Technician Responsibilities:

• Create and deploy operating system images across a fleet of computers using standard imaging software
• Perform routine updates and patches on computers, ensuring the latest software and security updates are applied
• Assist with basic hardware troubleshooting and replacements, including computer peripherals (monitors, keyboards, etc.)
• Install and configure software applications based on company needs and user requirements
• Respond to help desk tickets, emails, and phone calls to provide technical assistance for users, troubleshooting issues related to system performance, software, and hardware
• Assist with tracking and maintaining an inventory of computers, software licenses, and IT equipment
• Maintain records of systems imaged, updated, and any hardware/software changes in the company’s asset management system
• Work closely with other IT team members to ensure projects and tasks are completed efficiently and accurately.

IT Support Technician Requirements:

• High school diploma or equivalent required (Associate's degree in IT-related field is a plus)
• Familiarity with operating system imaging software (e.g., Microsoft Deployment Toolkit, Acronis, etc.)
• Basic knowledge of Windows, Mac OS, and other operating systems
• Ability to troubleshoot hardware and software issues
• Strong communication and problem-solving skills
• Ability to work independently and in a team-oriented environment
• Basic understanding of network configurations and IT security principles is a plus

• Previous experience in IT support, computer maintenance, or a technical role (internships or part-time roles are a plus).Certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or similar are a plus but not required

If you are interested in this opportunity and meet the qualifications, please apply today!

Thank you,

India Spencer
Sr. Project Manager
LaSalle Network

Job Tags

Contract work, Temporary work, Part time, Internship, Local area,

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