Job Description

Position Summary:

The Program Manager will oversee and support a large Federal Government travel program. This role involves managing personnel, materials, and equipment to ensure successful program execution across four operational divisions. The Program Manager is responsible for managing multiple interrelated projects to achieve strategic objectives.

Responsibilities:

• Overall Planning and Direction:  Formulate, guide, and direct the team to ensure the success of multiple interrelated projects.
• Project Management:  Establish and control technical milestones, schedules, budgets, and costs for various projects within the program.
• Travel Programs Management:  Manage the Travel Charge Card Program, U.S. Government Rental Car and Truck Program, DoD Bus Program, Recruit/Service Member Travel and Assistance Services, DoD Preferred Commercial Lodging Program, and DoD Dine Smart Dining Program.
• Systems and Support:  Oversee functional requirements analysis and management of DoD travel systems and customer support.
• Procurement Services:  Collect and manage DoD City Pair program requirements and Travel Management Center procurement services.
• Policy and Compliance:  Manage travel policy and regulations, including the DoD Travel Policy Compliance Program.
• Training Resources:  Oversee DoD’s travel training resources.
• Strategic Planning:  Lead strategic planning and enterprise performance management.
• IT Management:  Manage DTMO’s Information Technology, including the DoD travel portal and the Commercial Travel Information Management (CTIM) data repository.
• Program Support:  Provide support for DoD Travel Systems Functional, Operational, and Sustainability.
• Change Management:  Support defense travel modernization change management and implementation.
• Stakeholder Engagement:  Support strategic communications, stakeholder engagement, and digital strategies.
• GTCC Program:  Manage the Government Travel Charge Card (GTCC) Program.

Required Qualifications:

• Bachelor’s degree.
• At least 5 years of program management experience.
• Strong leadership and team management skills.
• Proven ability to manage multiple interrelated projects.
• Ability to establish and control technical milestones, schedules, budgets, and costs.
• Excellent communication and stakeholder engagement skills.
• Experience with strategic planning and enterprise performance management.
• Familiarity with IT management and business intelligence capabilities.
• PgMP and/or PMP certification is a plus
• DoD travel experience is a plus.

Core Values We Seek:

• Accountability
• Commitment to Customers and the Community
• Diversity, Equity, and Inclusion
• Integrity

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