Job Description

General Hours of Work: Varies, including weekends and rotating holidays (50% nights and 50% days)

Exempt/Nonexempt: Nonexempt (hourly)

Department/Unit: Avel eCare Behavioral Health 

Hours/FTE: 36 hours per week/.9 FTE

Reports To: Avel eCare Supervisor Behavioral Health 

Summary:

Avel eCare is seeking a dedicated Registered Nurse (RN) for our Behavioral Health team. This role is designed for individuals who can provide acute mental health crisis evaluation for patients of all ages and ethnic groups. As a key member of the team, the RN-C will apply specialized clinical knowledge and advanced skills in assessment and crisis intervention for individuals facing mental, emotional, and behavioral challenges. The role requires the ability to work in a fast-paced, stressful environment, performing rapid assessments while multitasking effectively.

ESSENTIAL FUNCTIONS:

• Inquiry and Assessment: Answer all inquiry calls promptly, provide on-demand assessments, and maintain an updated database with accurate patient information. Ensure excellent customer service as the point of contact for all eCare Behavioral Health services.
• Psychosocial Assessment: Conduct psychosocial assessments, including suicide/homicide risk evaluations, determine appropriate care levels, and collaborate with providers at the site of care.
• Patient Placement Support: Assist telemedicine sites with patient placement for psychiatric inpatient beds.
• Mental Health Support: Provide de-escalation strategies, counseling, and disposition recommendations to individuals in Behavioral Health programs. Develop safety plans to help individuals stay safe in their communities.
• Community Support: Encourage outpatient care and promote mental health services to keep patients in their communities.
• Project Support: Participate in additional responsibilities for eCare Behavioral Health projects and community activities as assigned by the Director.

EDUCATION and/or EXPERIENCE:  

• Graduate from a CCNE or NLN accredited nursing program is strongly preferred; graduation from an approved nursing program is acceptable.
• At least two years of Behavioral Health nursing experience preferred.
• Bachelor’s degree preferred.

CERTIFICATION, LICENSURE, and/or REGISTRATIONS:

• Active and unrestricted Registered Nurse California license required.
• RN licensure required within the states that eCare Behavioral Health operates within 120 days of hire.
• Certification in Psychiatric Mental Health Nursing (PMHN) by the American Nurses Credentialing Center (ANCC) preferred.
• Completion of state-specific certification/education within required time periods.

About Avel eCare

Avel eCare is a nationally recognized leader in telemedicine, operating one of the most extensive virtual healthcare networks in the world. Based in Sioux Falls, South Dakota, Avel partners with over 650 healthcare systems, rural hospitals, clinics, and facilities to deliver innovative telehealth solutions. Our services span Behavioral Health, Critical Care, Emergency, Hospitalist, Pharmacy, Specialty Care, Senior Care, and School Health, impacting nearly two million patients annually.

For three decades, Avel has been at the forefront of healthcare innovation, developing telehealth solutions that reduce costs, save time, and remove barriers to quality care. Join our mission-driven team and help reshape the future of healthcare.

Mission

"Every person and every community deserves access to high-quality care." At Avel eCare, we collaborate with local clinicians through telemedicine to ensure high-quality care is available when and where it’s needed most.

Vision

"Healthcare without boundaries." Avel eCare is a catalyst for change in healthcare, fostering a future defined by service, quality, collaboration, and innovation

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